Forgive my digital innocence and Seasons Greetings. I am addressing this message to Twonky support, qnap club eu and the forum as I do not know who is available at this time!
I am using a QNAP TS220 and a Lenovo pc using windows 10.
I have installed twonky on my ts220 from qnapclub.eu. However when I try to use it I get the message shown below.
“Key already in use by another instance of the server”
I have a licence for my qnap nas boxes in london and to install Twonky on my paris based nas I purchased another licence with my same email address as the previous application said it was a temporary licence and did not work. The new licence is confirmed in your mail to me of 25 december
So I seem to have paid twice and cannot access anything now.
Please can you help or refer me to someone who can and refund my money if required.
Thanks and regards