Monarch changed some flights to Smartlynx

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Monarch changed some flights to Smartlynx

Postby JoeClark » Tue Aug 29, 2017 2:22 pm

Booked some flights with monarch costing £358 and received an email yesterday saying we are now flying with Smartlynx, a Latvian airline with their own staff, no monarch cabin crew or pilots.

Rang up to cancel lady was very rude and they will not refund. When I asked the lady on the phone would you fly with smartlynx she just went quite. That says it all?!

Where do I stand can I take it further? Has anyone actually been on these planes?

Please Help.
Thanks !

I didn't find the right solution from the internet.
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