Booked some flights with monarch costing £358 and received an email yesterday saying we are now flying with Smartlynx, a Latvian airline with their own staff, no monarch cabin crew or pilots.
Rang up to cancel lady was very rude and they will not refund. When I asked the lady on the phone would you fly with smartlynx she just went quite. That says it all?!
Where do I stand can I take it further? Has anyone actually been on these planes?
I didn't find the right solution from the internet.
-Inventory management video Examples