Latest PS3 update 3.73 has broken video streaming

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asimmanc
Posts: 1
Joined: Thu Nov 03, 2011 5:12 pm
AV Hardware: PS3

Latest PS3 update 3.73 has broken video streaming

Postby asimmanc » Thu Nov 03, 2011 5:22 pm

Hi All,

Has anyone else updated their PS3 to 3.73 and found all the video files that are served by TWONKY are now stalling and audio breaking up ?. Any of my avi files I choose from the PS3 menu served from twonky stop playing for a few seconds then resume only to stop again a minute or so later. Is an update to twonky server required, or am I now stuffed because Sony updated its firmware ? Any help appreciated

Twonky_Rick
Posts: 3816
Joined: Wed Nov 19, 2008 1:59 am
AV Hardware: Samsung 650 Series TV (2010), 4.5TB HP MediaSmart server with 100,000 songs, 5) AT&T U-Verse STB, CE form-factor Media Center PC and 6 other networked PCs running TwonkyManager, 2 Sonos ZP80, Sonos S5 speaker, Apple TV (running XBMC), Roku Soundbridge, X-Box 360, Sony PS3, Kodak 10" Wireless Photo Frame, iPhone with PlugPlayer software, Sonos CR-100.
Location: San Diego
Contact:

Re: Latest PS3 update 3.73 has broken video streaming

Postby Twonky_Rick » Thu Nov 03, 2011 5:47 pm

Thanks for reporting this. I've asked our engineers to look into this. I'll post any response I get from them here.

- Rick
Follow me on Twitter! mostlytech1
Checkout my blog: http://mostly-tech.com/

Twonky_Rick
Posts: 3816
Joined: Wed Nov 19, 2008 1:59 am
AV Hardware: Samsung 650 Series TV (2010), 4.5TB HP MediaSmart server with 100,000 songs, 5) AT&T U-Verse STB, CE form-factor Media Center PC and 6 other networked PCs running TwonkyManager, 2 Sonos ZP80, Sonos S5 speaker, Apple TV (running XBMC), Roku Soundbridge, X-Box 360, Sony PS3, Kodak 10" Wireless Photo Frame, iPhone with PlugPlayer software, Sonos CR-100.
Location: San Diego
Contact:

Re: Latest PS3 update 3.73 has broken video streaming

Postby Twonky_Rick » Tue Nov 08, 2011 1:44 am

Here is the response I got from them:

We could not reproduce this problem. Here are the results of our tests:

The following formats played without problems on our Sony PS3
- DivX MP3.AVI
- DivX AC3.AVI
- XviD MP3.AVI
- XviD AC3.AVI

The following formats were visible but would not play because they are unsupported on the Sony PS3
- AVC1 MP3.AVI
- AVC1 AC3.AVI
- H264 MP3.AVI
- H264 AC3.AVI

Those formats marked as “unsupported” have already been unsupported before updating the firmware of PS3.

Rick
Follow me on Twitter! mostlytech1
Checkout my blog: http://mostly-tech.com/

Lars
Posts: 1
Joined: Sun Nov 20, 2011 4:43 pm
AV Hardware: QNAP 412, RAID5 (4*2TB), f/w 3.5.1 Build 1002T, UTP-connected
Twonky Media Server, 5.1.6
PS3, f/w 3.73, WLAN-connected
Netgear WNR2000 f/w V1.2.3.7
Win7 x64 laptop

Re: Latest PS3 update 3.73 has broken video streaming

Postby Lars » Sun Nov 20, 2011 5:20 pm

Hi all,

I just experienced something similar. One night the PS3 could find my Twonky but was unable to list any content. I had just updated the PS3 to 3.73. I have tried rebuilding the database, restarting my QNAP-412, my PS3 and my Netgear WNR2000. Under “Video”, my PS3 says “no files” (in swedish) and under “Music” it only says “unsupported data”. Im not sure what to do next. Browsing the QNAp from my laptop works fine.

Twonky_Rick
Posts: 3816
Joined: Wed Nov 19, 2008 1:59 am
AV Hardware: Samsung 650 Series TV (2010), 4.5TB HP MediaSmart server with 100,000 songs, 5) AT&T U-Verse STB, CE form-factor Media Center PC and 6 other networked PCs running TwonkyManager, 2 Sonos ZP80, Sonos S5 speaker, Apple TV (running XBMC), Roku Soundbridge, X-Box 360, Sony PS3, Kodak 10" Wireless Photo Frame, iPhone with PlugPlayer software, Sonos CR-100.
Location: San Diego
Contact:

Re: Latest PS3 update 3.73 has broken video streaming

Postby Twonky_Rick » Mon Nov 21, 2011 7:49 pm

Is your PS3 connected via wired or wireless?

- Rick
Follow me on Twitter! mostlytech1
Checkout my blog: http://mostly-tech.com/

psychobudgie
Posts: 1
Joined: Thu Nov 24, 2011 4:07 pm
AV Hardware: PS3, Xbox 360, Twonkymedia running on Ubuntu 11.10

Re: Latest PS3 update 3.73 has broken video streaming

Postby psychobudgie » Thu Nov 24, 2011 4:11 pm

I have also had issues following the recent update though mine are a little more extreme. When the server has been running for a few hours my PS3 will disconnect from the network anywhere between a few minutes and half an hour later. This continues despite a PS3 reboot and won't stop until Twonky has been stopped on the server. Was fine until the recent PS3 Firmware update.

Possibly connected to PnP?

Twonky_Rick
Posts: 3816
Joined: Wed Nov 19, 2008 1:59 am
AV Hardware: Samsung 650 Series TV (2010), 4.5TB HP MediaSmart server with 100,000 songs, 5) AT&T U-Verse STB, CE form-factor Media Center PC and 6 other networked PCs running TwonkyManager, 2 Sonos ZP80, Sonos S5 speaker, Apple TV (running XBMC), Roku Soundbridge, X-Box 360, Sony PS3, Kodak 10" Wireless Photo Frame, iPhone with PlugPlayer software, Sonos CR-100.
Location: San Diego
Contact:

Re: Latest PS3 update 3.73 has broken video streaming

Postby Twonky_Rick » Tue Nov 29, 2011 5:55 pm

psychobudgie wrote:I have also had issues following the recent update though mine are a little more extreme. When the server has been running for a few hours my PS3 will disconnect from the network anywhere between a few minutes and half an hour later. This continues despite a PS3 reboot and won't stop until Twonky has been stopped on the server. Was fine until the recent PS3 Firmware update.

Possibly connected to PnP?


This sounds to me like a PS3 hardware issue, but i'll report it to our engineers just in case I'm wrong.

- Rick
Follow me on Twitter! mostlytech1
Checkout my blog: http://mostly-tech.com/

Max_well
Posts: 1
Joined: Tue Dec 20, 2011 7:43 pm
AV Hardware: MyBook Live
PS3

Re: Latest PS3 update 3.73 has broken video streaming

Postby Max_well » Tue Dec 20, 2011 8:00 pm

[quote="Lars"]Hi all,

I just experienced something similar. One night the PS3 could find my Twonky but was unable to list any content. I had just updated the PS3 to 3.73. I have tried rebuilding the database, restarting my QNAP-412, my PS3 and my Netgear WNR2000. Under “Video”, my PS3 says “no files” (in swedish) and under “Music” it only says “unsupported data”. Im not sure what to do next. Browsing the QNAp from my laptop works fine.[/quote]

Hi,

I have the exact same problem, but with a MyBook Live.
Since 3.73 PS3 update, I have “unsupported data” under Music/Twonky * and "no files" under Video/Twonky (except in french).
Streaming worked fine before that.

Here are my specs :
MyBook Live (MyBookLive 02.10.09-124 : Core F/W, twonky media server 5.1.9)
Netgear switch GS105
Pair of PLC from ISP
Integrated switch on the ISP box
PS3 lite (4.00, Ethernet wired)

I've tried all I could think of to make it work (add shared directory, ...), with no luck.
I'm open to all suggestions/experiments.

Thanks in advance.

* Edit for clarity : There's no file under Music/Twonky. It's when "clicking" on the Twonky server icon that the PS3 says "unsupported data". It doesn't even let me browse my files.

Twonky_Rick
Posts: 3816
Joined: Wed Nov 19, 2008 1:59 am
AV Hardware: Samsung 650 Series TV (2010), 4.5TB HP MediaSmart server with 100,000 songs, 5) AT&T U-Verse STB, CE form-factor Media Center PC and 6 other networked PCs running TwonkyManager, 2 Sonos ZP80, Sonos S5 speaker, Apple TV (running XBMC), Roku Soundbridge, X-Box 360, Sony PS3, Kodak 10" Wireless Photo Frame, iPhone with PlugPlayer software, Sonos CR-100.
Location: San Diego
Contact:

Re: Latest PS3 update 3.73 has broken video streaming

Postby Twonky_Rick » Tue Dec 20, 2011 10:35 pm

I'll pass your comments on as well. Thanks.

- Rick
Follow me on Twitter! mostlytech1
Checkout my blog: http://mostly-tech.com/


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